WebisoftERP Modernization
& AI Knowledge Capture
A lightweight intelligence layer over your existing ERP, paired with AI-powered knowledge capture. No rip-and-replace. ROI in 60 days.
Prepared by Phil Therien, Partner, Webisoft Technologie Inc.
For Michel (Mike) Alvarez, VP Operations — malvarez@royalcontainers.com
Executive Summary
Royal Containers operates a high-output corrugated packaging facility with an experienced leadership team and ambitious growth targets. The core challenge is not a lack of internal talent or data — it is extracting value from both in a system that was not designed to scale.
Two constraints are limiting throughput and leadership bandwidth: a 25-year-old custom ERP that cannot be replaced outright but is slowing scheduling, tracking, and operational visibility — and institutional knowledge concentrated in a single individual, creating a bottleneck that affects every downstream decision.
Webisoft proposes a layered, low-risk modernization: an intelligence layer over the existing ERP, paired with AI-powered knowledge capture that encodes operating expertise and makes it queryable. No rip-and-replace. No year-long implementation. Demonstrable ROI within 60 days.
Phase 1 Investment
<$10K
DISCOVERY · 4 WEEKS
Core Build
$40–65K
PHASE 2 · 8–10 WEEKS
Optimization
$20–35K
PHASE 3 · 6–8 WEEKS
First ROI
60 days
NO RIP-AND-REPLACE
What We Heard
Our discovery conversation with Mike surfaced three distinct but connected pain points.
The ERP Is a Ceiling, Not a Foundation
The current system can track historical data but cannot prescribe, predict, or automate. Scheduling across three plants takes five people doing work that one person with the right tooling could handle. Customizations are slow and expensive with limited ROI. Business-critical — can't be turned off — but it cannot be the long-term answer either.
Knowledge Lives in One Place
Mike fields the same questions repeatedly: machine tolerances, run sequencing, conformity rules, material constraints. This knowledge sits with him and one other person. Every time a design or estimating team member needs an answer, they call Mike. Not a documentation problem — a structural dependency that limits how fast the organization can move.
Leadership Style Demands Validation, Not Replacement
Mike leads with instinct developed over 32 years. Not looking for a system to override his judgment — wants analytical tools that confirm what he already senses, surface anomalies he might miss, and give his decisions external credibility with leadership. AI as a truth serum, not a manager.
Proposed Solution
Two parallel workstreams that can be initiated together or sequenced based on where the ROI case is strongest internally.
ERP Intelligence Layer
A lightweight middleware layer that connects to the existing ERP via API or direct database integration and exposes modern capabilities on top — no rip-and-replace.
What we build
- Scheduling dashboard with automated sequencing based on material availability, machine capacity, and order priority
- Automated barcode / QR scan validation at dock doors and key production checkpoints, eliminating manual scan errors
- Waste and downtime tracking module replacing spreadsheets, with real-time exception alerts
- Reporting layer surfacing the KPIs Mike and his leadership team currently derive manually
Note
Works with your existing ERP maintainer rather than around him — reducing political friction and preserving the business logic already embedded in the system.
AI Knowledge Capture System
A queryable knowledge base trained on Royal Containers' operational context: machine specs, run rules, tolerance thresholds, scheduling logic, conformity standards. Design and estimating staff self-serve answers they currently call Mike for.
What we build
- Structured knowledge intake sessions with Mike and key operators to encode core decision logic
- Document ingestion from existing manuals, SOPs, and internal guides
- AI-powered query interface accessible to design and estimating teams via web or Slack
- Escalation logic that flags novel questions for human review and grows the knowledge base over time
Note
Not replacing Mike's judgment. Replicating the first layer of it — the answers to questions already answered dozens of times — so his time is reserved for decisions that actually require 32 years of experience.
Phased Roadmap
Phase 1 is designed to validate the approach with Mike's leadership team before any significant budget commitment. Prototypes prove value quickly — scoped to demonstrate time savings and gather internal feedback, not over-engineer a solution.
Phase 1
Discovery & Prototypes
Scope
Map ERP data model, conduct knowledge intake sessions, build clickable prototypes for scheduling and knowledge query UI
Investment
<$10,000
Timeline
4 weeks
Phase 2
Core Build
Scope
ERP integration layer (scheduling + tracking), knowledge base MVP with query interface
Investment
$40,000 – $65,000
Timeline
8–10 weeks
Phase 3
Optimization
Scope
Barcode automation, advanced analytics, expanded knowledge base, team training
Investment
$20,000 – $35,000
Timeline
6–8 weeks
Why Webisoft
Four concrete reasons we fit this engagement — not generic credentials.
Integration-first, not rip-and-replace
We build around existing systems. Your ERP's business logic stays intact while we add the capabilities it was never designed to provide.
Legacy ERP + AI experience
Direct experience layering AI and automation on top of legacy ERP environments in manufacturing and industrial contexts.
Short cycles, visible deliverables
Working software within 30 days of kickoff — not a 90-day requirements document. You see real artifacts before you decide what's next.
Senior-led — engineers build their own scope
The engineers who scope the work are the engineers who build it. No bait-and-switch between sales and delivery.
Next Steps
Following our meeting on Wednesday May 27th, we propose the following immediate path forward:
Mike consults with leadership team + IT (Darren)
Assess internal appetite and cooperation around the ERP maintainer.
Webisoft prepares initial research
Architecture options and prototype concepts ahead of the next meeting — no commitment required from your side.
Joint review call
Align on priority workstream and Phase 1 scope. Phase 1 is low-risk by design.
We are not asking for a commitment at this stage — only the opportunity to show you what the solution looks like before you decide. Phase 1 is low-risk by design.
phil@webisoft.com · webisoft.com
Phil Therien · Partner, Webisoft Technologie Inc.
Confidential — Prepared exclusively for Royal Containers